We read everything that comes in. Real replies, not ticket numbers.
Trouble with the app, a feature that isn't working, or a question about how something works:
munibjiofficial@gmail.com
You can also use the "Report an issue" button inside the app — it reaches the same inbox, and automatically includes which screen you were on, which saves us both a round of questions.
Questions about a charge, your plan, or a refund request — see our Refund & Cancellation Policy first, then write to:
support@munibji.com
For requests about your personal data, or to raise a grievance under India's Digital Personal Data Protection Act, 2023, contact our Grievance Officer:
[GRIEVANCE OFFICER NAME]
Grievance Officer, Ritamvara Technologies
support@munibji.com
See our Privacy Policy for what rights you have and how we handle your data.
Ritamvara Technologies
RZ-48-49, Sai Apartment, Uttam Nagar, West Delhi, 110059
GSTIN: 07IALPS4664D1Z8
We aim to respond to support and billing queries within 1-2 business days, and to privacy/grievance requests within the timelines required under the DPDP Act. If something is urgent and affecting your business operations, say so in the subject line — we prioritise those.